If a product is found to be defective within the warranty period, the distributor should follow the return process outlined below:

1.Contact our customer support team with the following information:

• Order number
• Detailed description of the issue
• Supporting evidence such as pictures or videos showing the problem

2.Upon verification of the issue, our customer support team will provide further instructions, which may include returning the defective product to a designated address.

3.If a replacement product is required, the distributor should provide the shipping address for the delivery of the new item.

Please note that the distributor is responsible for any shipping and handling fees incurred during the return and replacement process.

Contact: service@wolfbox.com